COOKIES POLICY

LAST UPDATE: MAY 3, 2020

Please note that the sisialene website (the “site”) uses cookies.

What are cookies?

Cookies are small text files which are placed on your device via your browser when you visit the site. COOKIES ALLOW THE SITE TO FUNCTION EFFICIENTLY AND IMPROVE ITS SERVICES, IN ADDITION TO PROVIDING INFORMATION TO THE SITE OWNER FOR STATISTICAL OR ADVERTISING PURPOSES, PRIMARILY TO PERSONALISE YOUR NAVIGATION EXPERIENCE BY REMEMBERING YOUR PREFERENCES (FOR EXAMPLE, REMEMBERING THE LANGUAGE AND CURRENCY YOU SET, IN ORDER TO RECOGNISE YOU AT THE NEXT VISIT, ETC.)

You can find more general information about cookies at www.allaboutcookies.org.

Why do we use cookies?

Generally, the cookies used on our site perform up to four different functions:

Strictly necessary cookies

These are cookies which are strictly necessary for us to provide a service requested by you, or to comply with legal requirements.

We use a number of these ‘strictly necessary’ cookies. For example, these types of cookies provide the necessary security that your visit to the site requires, help ensure the content of the pages you request load quickly and remember which SISIALENE products you wish to buy when you put them in your ‘Shopping Bag’. Without these cookies, some of the services that you have asked for cannot be provided.

We want you to understand these types of cookies, and why we use them, but we don’t need to get your consent to use them on the site, because we use these cookies only to provide you with services that you have requested.

Performance cookies

These cookies collect anonymous information about the web pages you visit.

We use these cookies to collect information about how visitors use the site. For example, which pages our visitors go to most often, and if they get error messages on those pages.

These performance cookies don’t collect personal data – all information they collect is aggregated and anonymous. The information gathered is only used to improve how the site WORKS.

Functionality cookies

These cookies remember your choices to improve your experience of the site.

We use these cookies to allow the site to remember choices you make. For example, remembering your username, THE region you are in, or changes you make to various other parts of the site which you can customise. The aim of these cookies is to provide you with a more personal experience so that you don’t have to reset your preferences each time you visit us.

Targeting, advertising and third party cookies and similar technologies

We allow third-party cookies, web beacons and similar technologies, placed by our re-targeting and advertising partners, to track your browsing habits on our site (and also elsewhere on the internet and other apps) so that we can later show you targeted ads on other websites (including on social media websites) which we hope are relevant to your interests. For example, if you viewed pages on our site relating to a particular product, you may be later be shown one of our advertisements relating to these or similar products when you are viewing pages on another website (including on social media websites) or app. These types of cookies, web beacons and similar technologies and the information they collect are also used to limit the number of times you see these advertisements, as well as to help measure the effectiveness of our advertising campaigns and to provide other measurement services.

We also allow third-party cookies, placed by our affiliate network partner(s), to record information about third-party links or adverts that you may have clicked on directly before browsing on our site and then making a purchase. These partners do not collect any personal data from which they would be able to identify you.

Which cookies do we use?

The table below explains what cookies we use on the Website and the App, and the reasons why we use them:

COOKIESDESCRIPTIONDURATIONTYPE
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.2 yearsAnalytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.1 dayAnalytics
_gatThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.1 minutePerformance

How can you manage cookies on our site?

Cookies do lots of important jobs on the site. However, you are able to disable cookies used on the site, if you would like to. If you do so, you may find that certain parts of the site do not work at all, or do not work correctly.

You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The “help” function within your browser should tell you how to do it. The best way may be to close your browser and then search for “cookie folder” or “cookie manager” or simply “cookie”. Further information on deleting or controlling cookies is also available on www.allaboutcookies.org and www.aboutads.info/choices.

Changes

From time to time, we may make changes to this cookies policy. If we decide to do so, we will post the changes on our site, so that you are always aware of what cookies we use and how we use them. If we need to, we will e-mail you with details of those changes and/or ask you to confirm that you are happy with them.

Contact details

If you have any questions, comments or requests relating to our use of cookies, then please contact our Customer Services team on customercare@sisialene.com.

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CUSTOMER CARE

OUR ADVISORS ARE HERE TO ASSIST YOU WITH PRODUCT AND STYLING ADVICE, AND TO ANSWER ANY QUESTIONS YOU MAY HAVE.

EMAIL

YOU CAN EMAIL US AT customercare@sisialene.com.
A SISIALENE ADVISOR WILL RESPOND TO YOU IN ENGLISH WITHIN 24 HOURS, FROM MONDAY TO SATURDAY.

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SISIALENE

160 City road
london ec1v 2nx
united kingdom

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